Zero2Ten > FAQ


	FAQs What support does Microsoft provide and how do I contact them? My Outlook client isn’t working /slow. What does this error message mean (including standard error messages)? Can I run this on a Mac? Can I use Firefox, Chrome, or any browsers other than IE? Is there spell check in CRM? How does data entered in Outlook synch with the web access version of CRM? Who owns our data? What if we ever wanted to migrate to another system? And is our data secure? Can we buy licenses instead of subscribing? What is the difference between buying/on-premise and "cloud"? What are the costs of Dynamics CRM (i.e subscription costs, cancellation fees, consulting fees, etc)? Can Dynamics CRM be integrated with other programs like an ERP, Quickbooks, or inventory system? How is Dynamics CRM different from its competitors? Can we set up different views for different employees (i.e. security roles for sales, accounting, marketing, management, etc)? This language and setup don’t make sense for our business. Do you have templates for our industry? What does designating you as your Partner mean? Is that permanent? If I select a Microsoft Partner will Microsoft ignore me? My colleague has a trial, too. How can we connect his and mine? How does email work with CRM? Will you come on site? Do you provide one-on-one demos? Are there mobile capabilities for cell phones and tablets? Even for my iPad? How do I use it? Can I move over my data from my current system? Does Office 365 work with CRM? How? What does a Microsoft Partner do? What are the Learning Labs?

FAQs